Event Payment Policy & Returns

Event Registration Payments & Deposits

All Event Registration payments & deposits for attendees and serve team members are nonrefundable.

Transfer Deadline: 3 weeks prior to event start date

All registration payments and deposits for attendees and serve team members made a minimum of 3 weeks prior to the event are fully transferrable should an instance arise where you are unable to attend. Please let Kallah know by emailing [email protected] & we will cancel your existing event registration and transfer the full balance of your registration payment or deposit to be used for a future event within 1 calendar year of the original event date.

If for any reason you are unable to attend an event and it is after the 3 week transfer deadline, any registration payment or deposit is non-transferrable and nonrefundable. 

Transferrable Balance Details:

Any transferrable balance from an event registration payment or deposit must be applied to a new event and used within 1 calendar year of original event date or it is subject to loss of use.

For help with transferring a balance or to check if you have a balance, please email [email protected] 

Event Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Product Returns

At this time, we are unable to receive returns for the Scent of Unveiling.

Still have questions?

We would love to help! Contact us at [email protected] with your question and we will be happy to find a solution.